Quality Assurance Technician

JOB PURPOSE

As a Quality Assurance Technician, you will ensure that products and processes meet established quality standards. They are responsible for conducting inspections, tests, and audits to identify any deviations or non-conformities You goal will be to meet our customer expectations based on reports produced for you. You will produce the relevant paperwork, labelling and organise their dispatch on time, optimising efficiency and maintaining operational excellence.

To excel in this role, a Quality Assurance Technician should have a strong understanding of quality control principles and inspection techniques. They should possess excellent attention to detail, analytical skills, and the ability to interpret technical specifications and drawings. Effective communication and teamwork are essential to collaborate with various stakeholders and drive quality improvements. Additionally, familiarity with quality management systems and relevant software tools is beneficial.

ABOUT US

Founded in 1948, R E Thompson has specialised for 75 years in manufacturing high precision parts and providing a complete manufacturing engineering solution to our customers.

Our company has built its reputation through working in true partnership with its clients, collaborating at the early stages of design and right through the manufacturing process. We value and reward the forward-thinking, creative people in our teams, and we know that our extraordinary staff are our greatest asset.

Today, we are on a mission to be the leading precision manufacturer, producing more effectively and efficiently than ever before. Our vision is to innovate, transform and autonomise manufacturing, optimising it to its full potential.

We continue to invest in cutting edge technology and we are extremely proud of our significant growth trajectory. We have ambitious plans for the future, which makes it the ideal time to join our fast-growing, innovative company.

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ROLE AND RESPONSIBILITIES

  • Inspect parts during goods in against delivery notes for accuracy and damages to ensure they meet the required specifications.
  • Notify the supplier of any short shipments, damaged goods received and place in the Quarantine section, resolving within 48 hours, and if needed contact your Line Manager for further instruction.
  • Perform inspections and tests on raw materials, in-process components, and finished products to ensure they meet quality specifications and standards. This may involve using various measuring tools, equipment, and testing methods.
  • Maintain accurate records of inspection and test results, including any non-conformities or deviations.
  • Monitor and enforce adherence to quality control processes and procedures.
  • Identify areas for improvement and recommend corrective actions to enhance product quality and process efficiency.
  • Ensure compliance with regulatory requirements, industry standards, and internal quality management systems. Stay updated on relevant regulations and standards to ensure ongoing compliance.
  • Investigate and analyse the root causes of quality issues or non-conformities.
  • Actively participate in continuous improvement initiatives to enhance quality systems, processes, and product performance. Contribute to problem-solving efforts and suggest innovative ideas for quality enhancement.
  • Provide support to teams on quality control procedures, standards, and best practices. Foster a culture of quality awareness and accountability throughout the organization.

Note: This job description is intended to provide a general overview of the responsibilities and requirements of the position. It is not exhaustive and may be subject to change based on the needs of the company.

EXPERIENCE & QUALIFICATIONS

Essential

  • Understanding of quality control principles.
  • Competent in using a computer for logging data or retrieving information.
  • Proven quality inspection experience within a manufacturing environment

Desirable

  • Ability to interpret technical specifications and drawings.
  • Understanding and ensuring compliance with regulatory requirements, industry standards, and quality management systems (such as ISO 9001).
  • Precision Manufacturing/ Engineering background.
  • Experience working under DSQR, APQP, PPAP and PFMEA.
  • Forklift truck licence.

KEY SKILLS & ATTRIBUTES

  • Excellent verbal and written communication skills.
  • Able to stand for long periods of time, lift boxes, and pack parts.
  • Actively seeking opportunities to enhance quality processes, reduce defects, and optimize efficiency.
  • Adaptable to changing priorities, work environments, and technologies, as quality assurance requirements may evolve over time.
  • Able to work independently, reviewed infrequently with minimal supervision.
  • Manage multiple tasks and requests in a variety of disciplines.
  • Computer literate and ability to input data correctly.
  • Ability to show problem analysis skills and devising solutions.
  • Works well as part of a team, adopting a collaborative approach to work.
  • Good understanding of the impact of failure/cost of poor quality.
  • Self-motivated, showcases initiative, and able to work to deadlines effectively​.

WHAT WE OFFER

  • Up to £16 per hour.
  • 25 days holiday + public holidays.
  • Pension + Life Assurance.
  • Company Social Events.
  • Bike2Work Scheme.
  • Opportunities for professional and personal development.
  • Business Mileage allowance.
  • Pension + Life Assurance.
  • Company laptop and mobile phone provided.
  • On-site parking.
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